UKGC continues with consumer protection measures

The commission has published an important new framework for measuring gambling harms among young people.

The UK Gambling Commission continues with its attempts to regulate the gambling industry to make it a safe space for everyone. This is why the UKGC published an important new framework for measuring gambling harms among children and young people and improve consumer protection.

As part of the National Strategy to Reduce Gambling Harms anew framework to understand gambling harms experienced by children and young people was published on Friday by the commission.

The report, developed by Ipsos MORI in collaboration with the Gambling Commission, Advisory Board for Safer Gambling and GambleAware, presents a framework to understand better the ways that harms from gambling can impact upon the health, relationships and finances of young people. This way, the UKGC continues with its strategy to improve consumer protection in the UK.

“The framework has been designed to cover the broad spectrum of harms that can impact young people and the next phase of work will test some survey questions for measuring gambling harms,” said the UKGC.

Helen Rhodes, the Gambling Commission’s Programme Director for Safer Gambling said: “Gaining a better understanding of the impact of gambling on children and young people is a key priority for the Commission. This newly released framework will provide critical insight into the range of harms that young people in Britain can experience and will help greatly in concentrating the National Strategy’s prevention and education initiatives where they will have the most impact.

“This will take time and the framework will evolve as we move into the next phase of this work. We encourage our partners in delivering the National Strategy, including public health officials and academics to feed back to us as we move into the next phase of work.”

UKGC introduced new verification rules

The commission recently introduced new rules that aim to ensure that operators verify customers’ age and identity details quickly and robustly. The changes to LCCP will affect remote betting and gaming operators, and some remote lotteries.

The changes include a new licence condition that sets out minimum requirements for identity verification, changes to the Social Responsibility Code Provision 3.2.11 for age verification for remote betting and gaming and changes to Social Responsibility Code Provision 3.2.13 for age verification for some remote lotteries.

As established by the UKGC, all affected operators are expected to comply with the new LCCP. If an operator hasn’t verified the name, address and date of birth of any customer from tomorrow, they will need to have completed verification before allowing that customer to gamble. “Operators will therefore need to prevent any unverified customer from gambling until they have gone through the verification process,” said the UKGC.