Casumo brings Neccton on board
Casumo has announced it will be working with Neccton. After acknowledging the need for expert assistance when it comes to player protection, Casumo will be using Neccton’s player protection software going forward.
Casumo’s players will now be supported by mentor’s AI-based solution that analyses player behaviour in real-time. The software recognises possible problematic behaviour and works to help both player and operator to identify and address the issue.
mentor is a ground-breaking player tracking tool which alerts the operator and contacts players who display critical behaviour directly. For example, players are informed when their deposit frequency is increasing significantly, and helps customers make better informed decisions about their play with individualised feedback.
Dr. Michael Auer, director and head of development at Neccton, said: “We are delighted to welcome Casumo on board! We already work with so many of the world’s biggest gaming companies who recognise that our approach and our expertise is unique. We’re really excited to be bringing our value to the Casumo brand, and to helping their customers to play responsibly.”
Benjamin Pule, head of regulatory compliance at Casumo, added: “We’re really pleased to be partnering with Neccton as we continue to focus our efforts on responsible gaming. Casumo is constantly striving to provide the best possible customer experience in a safe environment, the mentor player protection software will allow us to reinforce this and proactively support our players.”